Refund Policy:
At our faith-based non-profit organization, we deeply value the contributions and support received from our donors. As we strive to be transparent and accountable in our financial practices, we want to clarify our refund policy regarding donations.

 

• General Donations: All donations made to our organization are considered non-refundable. Once a donation has been processed, it cannot be refunded, unless in cases of erroneous transactions or payment processing errors.

• Errors or Issues: In the event of an error in the donation amount or payment processing issue, please contact us immediately for assistance. We will work diligently to address any discrepancies and resolve the situation promptly.

• Pending Projects: Donations made for specific projects, campaigns, or initiatives will be allocated as designated. If a project is canceled or completed, and excess funds remain, we will communicate transparently with donors on the reallocation of those funds.

• Donor Communication: We are committed to maintaining open lines of communication with our donors. If you have any questions, concerns, or require clarification about your donation or our refund policy, please feel free to reach out to our team.

• Receipt of Donations: Upon successful processing of your donation, you will receive a confirmation and acknowledgment from our organization. This receipt serves as a record of your donation for tax purposes.

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We appreciate your support and understanding of our refund policy. Your contributions play a crucial role in fulfilling our mission and making a positive impact in the lives of those we serve. Thank you for your generosity and trust in our organization.